Security
Customer security is paramount to Noor Investment Group LLC, Noor Islamic Bank and our associated or affiliated group companies (also refered here as "NIG", "NIB", "we" or "us"). We are aware of the risks of doing financial transactions over the interent and have set up extensive security technologies and processes to protect the transactions and the details that you transmit online. While we have taken all possible measures to protect such transmissions, please note that no system can ever guarantee to be a 100% safe given the open nature of internet. It is extremely important that you also keep an eye on your own safety, especially when you are downloading files and supplying personal information over the internet.
Detailed below are certain threats that you may encounter while doing transactions over the internet and some guidelines to protect yourself against such threats. Together we can ensure that risks related to transactions through Internet are kept to a minimum.
Phishing and E-mail Scams
You may have heard of the term 'phishing'. It refers to fraudsters 'fishing' for your personal, as well as financial, details to use for criminal, or other purposes.
Phishing is typically done by making identical copies of the websites of large reputable enterprises. Scam emails are then sent to trick you into visiting these bogus websites and disclosing your personal information.
Some best practices that you need to follow so as not to get trapped into this are given in the “Frequently Asked Questions” below.
How do I recognize a bogus website?
Whenever you are uncertain of whether the website on your screen is genuine, check the exact internet address, or URL. The URL of the corporate internet site of Noor Bank is http://www.noorbank.com. If the address on your screen does not correspond with this, then you are at the wrong address and should break the connection with the site immediately. To make sure you have the correct URL, you can type it in yourself. That way, you avoid being directed to a bogus address by a misleading banner or link.
How will I recognize a phishing e-mail?
Without using additional security measures like digital signatures, it will be easy for fraudsters to imitate e-mails. But you can take certain precautions to protect yourself against this. The criminals often place alarming, enticing or exciting subjects in their e-mails so that you are compelled to divulge the requested information. So, always take your time to read the e-mail carefully. In case of doubt, do not respond or react to such emails. Instead, confirm the matter through an alternate channel like Fax, Telephone etc.
Always Remember: We WILL NEVER ask you through e-mail to supply confidential information such as your Noor Islamic Bank password.
What information should I keep confidential?
Always be careful when asked for sensitive information such as account numbers, card numbers, PIN codes and address details. We will never ask you for any of the sensitive or confidential information via e-mail. We always handle your personal information and security of your transactions with the utmost care.