Contact Centre / Phone Banking

Dial 800-NOOR that's 800-6667 and you're at the bank, virtually. Our friendly interactive voice response (IVR) system helps you conduct your banking without visiting your branch. Noor Phone Banking is available 24 hours a day, 7 days a week! At any given time, you will also be able to speak to a phone banking agent who will assist you with all your requirements.

Start enjoying our Noor Phone Banking services today!

We offer a range of services through our Phone Banking platform:

Account services

  • Statement Request

  • Internal Linked account transfers

  • Utility Bills Payments

  • Request for Replacement Cards / Cheque books

  • Details on your deposits and Finances

  • Debit Card Activation

  • Personal Identification Number (PIN) Creation For Contact Center and ATM

  • Change Personal Identification Number (PIN) for both Phone Banking and Debit Card

  • Reset PIN for Phone Banking / Debit Card

  • Report lost or Stolen Cards

  • Information on our Products & Services and MORE

Card Services

  • Balance Inquiry

  • Payment due Date Inquiry

  • Details of Last 5 Transactions

  • Statement request

  • Manager Cheque Request

  • Loyalty Points Redemption

  • Credit Card Payments

  • Setup Monthly Credit Card Payment Instruction

  • Utility Bills Payments using the Credit Card

  • Change Personal Identification Number (PIN) for both Phone Banking and Credit Card

  • Reset Phone Banking / Credit Card PIN

Dial 800-NOOR (800-6667) and dial your worries away!