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Customer support

As much as we would love to be, we're not always perfect. And while we try our best, things can go wrong from time to time. But when that happens, our aim is to resolve your concerns as quickly as possible.

Tell us about your concerns

By phone In writing
800 6667
971 4 4274343
(from the outside of the UAE)
Customer Service,
P.O. Box 8822,
Dubai, United Arab Emirates

How long it could take?

We aim to resolve all queries or complaints within 10 working days

If you are not satisfied with our resolution

If we can’t agree on an acceptable resolution, please write to us at

Click here to register your query or concern